Find out more about our Disable Refuge Systems services

What Are Disabled Refuge Systems?

Disabled Refuge systems are a requirement in non-domestic buildings above one story. Refuge areas must be provided on all levels including basements with the exception of ground floor level. People in each refuge area need to be able to inform staff of their presence in an emergency.

Monitored and battery-backed two-way communication in these areas is essential, firstly to assist fire safety and security staff in determining where assistance is required and also to reassure people that help is on the way. Disabled refuge substations can be used to call for assistance and also to reassure the public until help arrives. 

How Tech X Can Help You

Tech X can offer a complete service for disabled refuge system design and call station layouts. Our systems are hand-built using products that have a proven reliability record in line with the latest regulations for DAR systems in accordance with BS9999 & BS5839 Pt9. 2010 compliant.

With over 25 years of experience, we are engineering specialists in all main DAR and disabled refuge manufacturers equipment such as: Baldwin Boxall, Signet, Cameo, Current Thinking etc.

Refurbishment of a DAR system:

In many cases of DAR systems, only a few components of a system may need to be replaced in order for it to effectively function. Old or outdated kit can lead to the eventual failure of a system if not well maintained, serviced and tested frequently.

Replacement of a DAR system:

If necessary Tech X can replace a DAR system and install the latest equipment in the industry subject to the clients specification. Our experience showcased in our past projects demonstrates our wide area of coverage. Contact Tech X today to discuss your next project.

Unsure of the issue ?

For unknown faults, intermittent failures  or if you are not completely sure of an issue, arrange a Tech X call out to help you understand your problem and discuss a solution with you. We will work you to solve any public adress system issues.

Disabled refuge commissioning and maintenance
Tech X can provide disabled refuge system commissioning and maintenance including routine inspections in accordance with the current regulations.
Regular system maintenance is a requirement of this standard and helps ensure that systems are kept fully functional in preparation for emergency evacuations etc. Tech X can offer a complete design service for disabled refuge systems.

Disabled refuge systems or EVC systems installed and supported by Tech X include:
Baldwin Boxall Omnicare, OmincarePLUS and CARE2
Signet Sigtel, Cameo
Current thinking

Over the past 25 years, Tech X have become industry experts and leaders in the design, installation, and repair of a wide range of voice alarm and public address systems. Our engineers are experienced with most industry leading equipment, but are also specialist’s in bespoke systems. We have a huge amount of expertise working on a large variety of complex systems so you can be rest assured that our senior technicians will be familiar with your set up and be the best equipped to rectify any issues.

The team at Tech X takes pride and passion in the work they carry out to deliver voice alarm system solutions to our customers. We work hard to maintain the reputation we have built up by working to the highest of standards through the design, installation, commissioning, and follow up service helping us to build long lasting relationships with our customers. We work tirelessly to deliver above and beyond expectations and to ensure our customers are always left completely satisfied with our work.

We are also experts in the latest industry standards allowing us to provide consultation to clients in replacing and refurbish existing public address and voice alarm systems (PAVA systems) in order to achieve compliancy with the latest regulations for PAVA systems in accordance with BS5839 Pt 8, EN54-16 and EN54-24.

For unknown or if you are not completely sure of an issue to your PAVA system, arrange a Tech X call out to help you understand your problem and discuss a solution with you.

We also provide 24 hour, 7 day ongoing system support for all voice alarm systems.


If you have a project you would like to discuss please get in touch!